Hen Parties

Cancellation Policy

Booking Guidelines Advance Reservations: All bookings must be made at least 24 hours in advance. This ensures that we have ample time to prepare and accommodate your request. Booking Confirmation: A booking is only confirmed once you receive a confirmation email or message from us. Please ensure you provide accurate contact details during the booking process. Special Requests: Any special requests (e.g: special accommodations) should be communicated at the time of booking. We will do our best to accommodate these requests but cannot guarantee them. Cancellation Policy Free Cancellation: Bookings can be canceled free of charge up to 24 hours before the scheduled time. Late Cancellations: Cancellations made less than 24 hours before the scheduled booking time will incur a fee equivalent to the treatment or class cost. This fee is necessary to cover costs and potential lost revenue. No-Show Policy: Failure to show up for your booking without prior cancellation will result in a charge of total booking cost. Rescheduling Policy Advance Rescheduling: You may reschedule your booking free of charge up to 24 hours before the scheduled time, subject to availability. Late Rescheduling Fee: Rescheduling requests made less than 24 hours before the scheduled time will incur a fee equivalent ot the booking cost, subject to availability. Payment Policy Payment Methods: We accept Pay Pal, direct debits and Cash. Final Payment: The payment is due upon booking or if cash, can be paid on the day of the booking. Contact Information For any questions or to make changes to your booking, please contact us at: Phone: 07966138946 Email: theorangetreehealing@gmail.com Office Hours: 10-4 Monday - Friday Liability We are not responsible for any personal items lost or damaged during your visit. Please ensure that you take care of your belongings. Reiki is a complementary health practice and is not a substitute for professional medical treatment, diagnosis, or advice. It is recommended that you consult a licensed healthcare professional for any medical concerns you may have. No Medical Claims: Reiki practitioners do not diagnose conditions, prescribe medications, or interfere with the treatment provided by a licensed medical professional. Terms and Conditions By making a booking, you agree to adhere to our policies and any other terms and conditions specified at the time of booking.

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